Right of Withdrawal
How to exercise your right of withdrawal
You have the right to withdraw from your order within 14 days of receiving the last item, without giving any reason.
How to submit a return or cancellation request
You can contact us in one of the following ways:
- By email: Send a message to info@diyastro.com with the subject "Withdrawal request - Order #[order number]", including your name, order number, and the items you wish to return or cancel.
What happens next
You will receive a confirmation of your request within 24 hours. Refunds will be processed within 14 days of receiving the returned goods.
Note: Certain products may be exempt from the right of withdrawal under applicable consumer protection law. Please refer to our Refund Policy for details.